Privacy Policy

Information we may collect

Spaalo may collect or process the following information:

• account information such as email address;
• app usage data;
• chat or situation text entered by the user;
• subscription or payment status if applicable;
• technical, device or crash data if analytics are used.

How information is used

We use information to provide and operate Spaalo, including:

• to provide AI guidance;
• to improve app performance;
• to manage support and subscriptions;
• to keep the service safe.

AI disclaimer

Spaalo gives general professional support. It does not replace qualified professionals, workplace protocols, medical, legal or safety advice. AI responses can be incomplete, incorrect or unsuitable for a specific situation. You remain responsible for your choices, communication and actions.

Sensitive information

Users should not enter sensitive, confidential, medical, legal or emergency information into Spaalo. For emergencies or safety-critical situations, follow local protocols and contact qualified support.

Data sharing

Data may be processed by service providers needed to operate the app, such as hosting, AI processing, analytics, crash reporting, support or subscription services. We do not sell personal data.

Security

We use reasonable technical measures to protect Spaalo and the information processed through it. No digital service can guarantee complete security.

Data retention and deletion

We keep information only as long as reasonably needed for the purposes described above, unless a longer period is required for legal, security or operational reasons.

To request account deletion or deletion of your Spaalo data, email info@spaalo.com with the subject "Delete my Spaalo account".